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"Be, YourSelf."

GxdHood Enterprise

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F.A.Q.: Quote

"Be, YourSelf."

GxdHood Enterprise

It's a concert.

No, it's not.

It's the F.A.Q.

F.A.Q.: FAQ

What Is The GxdHood Enterprise Return Policy?

If you are not completely satisfied with your GxdHood Enterprise  order, we offer a full refund within 30 days of receipt. Our Return Policy has the following restrictions, which may apply:

  • Any seasonal surcharges will be included in your order’s delivery total and are non-refundable 

  • Because personalized products are made just for you, they are not returnable 

  • Face Covers are not eligible for returns or exchanges due to safety reasons 

  • Hype products such as The Artist's Garments should be returned  within seven days of the delivery date. The product page communicates the seven-day return window during the ordering process 

 
Please ensure your return meets the following standards: 

  • The package must be sent physically from within the United States  

  • The product is in its original state and packaging 

  • Apparel has the original tags attached 

  • Footwear is in the original shoe box 

  • Accessories have all parts of the original packaging 


***We are unable to return merchandise obtained from a retailer other than GxdHood Enterprise. Please return the product to the original retailer.  

EASY LABEL PRINT AND SHIPMENT RETURN  
 
Once you have followed the prompts to complete your return on GxdHood.com, you will be provided with a return shipping label.


To send back your order:  
  

  1. Print the return label. No printer? Simply save the return FedEx QR code or return label on your mobile device to show during drop off

  2. Pack the item(s) you want to return in the original box, or any available to you

  3. Seal the box and place your return label over the original delivery label, or show the return FedEx QR code during drop off

  4. Bring your package to a return drop off location. More details on return drop off locations can be found at http://www.fedex.com/easyreturns

  5. Refunds will be issued within 14 days of the return drop off 

Does GxdHood Enterprise Have More Than One Branch?

GxdHood Enterprise is an online-retail store and with our headquarters based in Mountainview, California.


For any additional requests or inquiries, please send us a note and we will respond just as quickly as possible. Typical response time varies based on time frame of inquiry, but should not exceed 10-14 business days.

Will You Adjust The Price Of A GxdHood Enterprise Item(s) That Goes On Sale Shortly After I Purchased The Item(s)?

We do not make price adjustments on sale items, but we will make an exception on manufacture or designer defect merchandise. Please feel free to give us call at (916) 530-8986 so that we may help you.

Can I Do A GxdHood Enterprise Exchange?

We do not offer exchanges, at this time. We encourage you to return the merchandise that you do not prefer, and purchase the items(s) that you do prefer. All final sale items are distinctively marked as 'final sale'. Additionally, please feel free to check out our "Returns" section, for additional details regarding this information.

Can I Order Out Of Stock GxdHood Enterprise Items?

IF an item is designated as out of stock, then it is not available. We encourage you to subscribe for our updates or check back with us. We greatly appreciate your patience in regards to this very important matter.

When Will I Get My Refund For A GxdHood Enterprise Return?

Refunds will be issued back to your original form of payment within 10-15 business days of when the return was received at our location. More details on return drop off locations can be found at http://www.fedex.com/easyreturns.  


Please allow up to 20 business days for your refund to post to your account. Normal bank processing times do apply and may take up to a full billing cycle. 

Also please consider the following details:

  • If 20 working days have passed since the refund notification was sent and you still have not received your refund, please get in touch with us

  • Be aware that if you used a pre-paid credit card, the refund would be automatically issued to the original card. If you used a pre-paid card to make a purchase, please retain the card until you receive your purchase.  

  • Some cards are not reloadable, which will prevent us from being able to issue a credit in the event of a return 

  • Shipping charges are not refunded 

  • Seasonal surcharges are not refunded 

What Are The GxdHood Enterprise Terms And Conditions?

Please feel free to read out Terms And Conditions by clicking on this link: Terms And Conditions.

How Do I Create A GxdHood Enterprise Shopping Account?

It’s easy to create an account. 

The first step is to click ‘Login’ on the top right corner of the site, and then choose ‘Create Account’ to start the process. 

Once there you should enter your personal information. That’s your first and last name.

Next you enter your ‘login information’. This is your email, and you need to create a password and confirm it. Then choose your communication preferences, and make sure to read the Terms and Conditions, prior to proceeding, please.

Congratulations, you made your account. We’ll send you an email to confirm.

Artist: Nipsey Hussle

Song Title: "Overtime"

Genre: Hip-Hop

F.A.Q.: Store Policies

"Be, YourSelf."

GxdHood Enterprise

gxhoodent@gmail

(279) 283-8232

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GxdHood Enterprise

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