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Office Furniture

"Be, YourSelf."

GxdHood Enterprise

Return And Exchange Policy

IT’S IMPORTANT TO US THAT YOU'RE COMPLETELY SATISFIED WITH YOUR  MERCHANDISE.

RETURNS:

If you are not completely satisfied with your GxdHood Enterprise  order, we offer a full refund within 45 days of your order date. We must receive your return in our office within this time frame. Thank you for your understanding.

 
PLEASE MAKE SURE THAT YOUR RETURNS MEET THE FOLLOWING STANDARDS: 

  • The package must be sent physically from within the United States  

  • The product is in its original state and packaging 

  • Apparel has the original tags attached 

  • Footwear is in the original shoe box 

  • Accessories have all parts of the original packaging 

  • Any seasonal surcharges will be included in your order’s delivery total and are non-refundable 

  • Because personalized products are made just for you, they are not returnable 

  • Face Covers are not eligible for returns or exchanges due to safety reasons 

  • Hype products such as The Artist's Garments should be returned  within seven days of the delivery date. The product page communicates the seven-day return window during the ordering process  


We are unable to return merchandise obtained from a retailer other than GxdHood Enterprise. Please return the product to the original retailer.  

EASY LABEL PRINT AND SHIPMENT RETURN  


To send back your merchandise:  
  

  1. Print the return label. No printer? Simply save the return FedEx QR code or return label on your mobile device to show during drop off.  

  2. Pack the item(s) you want to return in the original box, or any available to you.  

  3. Seal the box and place your return label over the original delivery label, or show the return FedEx QR code during drop off.  

  4. Bring your package to a return drop off location. More details on return drop off locations can be found at http://www.fedex.com/easyreturns

  5. Refunds will be issued within 14 days of the return drop off 


Return items must be sent back in their original packaging, with store tags attached. Sorry, but we cannot take back intimate items including underwear, swimwear, or bodysuits. Also, when returning footwear, the shoes must be placed inside of the manufacturer’s shoe-box, then inside of a separate shipping box. Do not write on the manufacturer’s shoe-box, tape it closed, or use it as a shipping box. Footwear returns will not be accepted unless both the shoes and shoe-box are undamaged. 

All returns must be sent to our Returns Department, which will be on the return shipping label.

***Once we receive your return package, please allow 2-4 weeks for processing your refund. We will be certain to send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.

EXCHANGES:

We appreciate your business with us. Due to our rapidly changing store inventory, GxdHood Enterprise does not process exchanges. We suggest that you send your merchandise back to us for a refund, and then you are able to place a new order with us, at any time. The shipping fees will apply to applicable orders, unless your shipping is designated as being free as a a member, or as a guest, purchasing the indicated, dollar amounts.

STILL HAVE ADDITIONAL QUESTIONS?

Q: How many days do I have to return?

A: We offer free returns within 45 days of your order date, including holidays and weekends.


Q: How do I return my order?

A: We will provide a pre-paid return shipping label. Simply print it, and place the label on your return package, and drop it off at the nearest FedEx location.


Q: How quickly will my return be processed?

A: We will process your return within 14 business days from the time it is dropped off with FedEx, using the provided label from gxdhood.com. Please allow up to 14 business days for your refund to post to your account.


Q: Can I mail back a return using my own return shipping label?

A: No, all returns must be created from gxdhood.com and mailed back with the "track-able", FedEx return shipping label, that is provided for you.

LIMITED CONDITIONS:

We reserve the right to comply with the Better Business Bureau and for your security, we maintain a database of consumer return activity created solely for the purpose of authorizing, returns and exchange. We reserve the right to limit returns/exchanges made with or without receipts for almost, any reason.

Return & Exchange Policy: GxdHoodEnt.com Refund, Exchange, & Return Policies:

"Be, YourSelf."

GxdHood Enterprise

gxhoodent@gmail

(279) 283-8232

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GxdHood Enterprise

[gxdhood.com]

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